Supercharge Your Microsoft 365 Business: Unleash the Power of Automation

Why Customer Us

RackNap cloud billing automation and partner management has increased our average revenue per partner by 35%
Chi Tran, Director, Technova

Sell Smarter: Automate Microsoft 365 sales and maximize productivity.

RackNap is your one-stop shop for end-to-end subscription automation and billing management for Microsoft 365. This means you can focus more on what matters most - closing deals and exceeding customer expectations.

Streamline Your Microsoft 365 Business with Powerful Automation

Effortless Ordering
and Management

  • Automated Platform

    Simplify the sales process with an automation platform that streamlines billing, provisioning, and customer lifecycle management.

  • Seamless Ordering

    Offer a user-friendly interface for customers to easily browse plans, place orders, and choose from multiple secure payment options.

  • Rapid Provisioning

    Get your customers up and running quickly with automated service provisioning, allowing them to access Microsoft 365 within minutes.

  • Transparent Access

    Customers can view and manage their Microsoft 365 licenses directly through the Microsoft panel, while you retain access for administrative purposes.

Empowering Customer
Self-Service

  • Personalized Dashboard

    Provide a dedicated customer portal upon onboarding, allowing them to manage their services.

  • Self-Service Options

    Empower your customers to upgrade, downgrade, or renew subscriptions with ease through a centralized "Renewal Center."

  • Integrated Support

    Offer seamless access to a variety of support resources directly within the customer panel.

  • Real-Time Monitoring

    Enable customers to track their Microsoft 365 service usage in real-time for complete transparency.

  • Flexible Billing

    Leverage pro-rata billing calculations for automatic adjustments when customers switch plans.

Effortless Administration
for You

  • Centralized Control

    Gain a comprehensive view of your Microsoft 365 customer base, active subscriptions, and billing activity through a dedicated admin panel.

  • Streamlined Operations

    Easily access and manage all invoices, orders, and receipts in one centralized location.

  • Efficient Support

    Efficiently manage and assign support tickets for prompt customer assistance.

  • Flexible Plan Management

    Effortlessly configure and manage pricing for different Microsoft 365 plans, ensuring adaptability.

  • Bulk Operations

    Save time with bulk upload options for Microsoft 365 plans, simplifying your pricing operations.

  • Automated Renewals and Cancellations (NCE model):

    Facilitate customer self-service for renewals and cancellations within predefined windows, with immediate processing reflected in both the Microsoft and customer panels.

Book a Personalized Demo!